CEO and founder of Ziptech Services, Jim Simpson comments,
“We are delighted that Ziptech has had such a strong year. It would be wrong of me to say that the past 12 months have been plain sailing and with any successful business there has been an awful lot of team effort put into making the company work as well as it does. But at a time when economic growth figures are depressingly low we feel extra confident that we can weather the storm.”
Ziptech Services was established in 2002 with the sole aim of providing reliable IT Support for small and medium sized businesses looking to outsource their IT function to a team of friendly experts.
Since then the client roster has continued to grow and is now in excess of 65 live clients.
Simpson puts their success down to the uncompromising focus of the business – the identification of a gap in the market and Simpson’s team filling it.
“IT support is a thorny issue for many smaller businesses. No-one wants to spend money on IT and that leads to a whole host of problems with equipment not being maintained, user frustration at not being able to do the job they were employed to do and undetected system problems going undiagnosed until they are critical. If this sounds alarmist it’s not meant to – but some of the problems we’ve seen over the years really could have been show stoppers for the businesses concerned.”
Ziptech advocate that where IT support is concerned prevention is definitely better than cure. So when clients sign up for support they pay a fixed monthly fee which includes remote diagnosis of system issues as well as unlimited telephone support for users.
“We understand the pressures that small and medium sized businesses are experiencing at the moment. IT is merely the enabler for their core business and if we can keep things running smoothly everyone is happy. We will certainly not be resting on our laurels and plan to expand the business in a controlled way over the next 12 months to ensure we can still deliver the level of IT support service that our current clients enjoy. It’s what makes us different.”
About Ziptech Services
Ziptech Services is anIT Support Company that specialises in IT Services for small and medium sized businesses in the UK. With offices in London and the Thames Valley, Ziptech provides IT Support for organisations right across the UK and their overseas satellite offices. For more information please visit: http://ziptechservices.co.uk/