Boundary Bathrooms brings high quality service to the high quality Merlyn Bathrooms brand

May 14, 2012 - PRLog -- Bathroom retailer Boundary Bathrooms has seen an increase in demand for Merlyn shower enclosures and is responding to this by upping the level of service they offer for the popular brand. It comes at a time where online companies are ever aware of the levels of personal service they give to customer, an area that Boundary Bathrooms has been targeting with passion.

Merlyn has become well known within the bathroom industry for its emphasis on luxury quality shower enclosures, while also offering contemporary products with the aim to have something for everyone. It also has a huge focus on personalisation, allowing you to match various sizes shower side panels with pivot or sliding shower doors and a selection of dedicated shower trays. One of the most popular ranges is Merlyn Series 10 (http://www.boundarybathrooms.co.uk/Merlyn-Showers_b/Merlyn-Series-10/), created by Merlyn in 2009 to mark their 10 year anniversary. This flagship range combines classic elegance, style and quality, all polished to a seductive shine. It’s the top end of the Merlyn range of products, but Boundary Bathrooms’s task is to offer you the best price possible.

Boundary Bathrooms also wants to help you with the personalisation aspect by offering detailed advice for you over the phone. However, the company is keen to stress that Merlyn only being available as call for price on their website will not impact sales, and in fact may help increase them. While obviously most of their business is done online Boundary Bathrooms has still always been about providing the customer with a great personal sales experience, something that can be lost online when you’re simply clicking a button to buy a product.

“We’ve set these products as call for price because we believe the quality is so high that it deserves extra care and attention when it comes to customer choice. It’s easy to think that having the customer ring us, an online company, is an extra step but we think it offers real help. Our staff are ready to offer expert advice on Merlyn (http://www.boundarybathrooms.co.uk/Merlyn-Showers_b/) ranges and help you find the right combination for your bathroom, whether it’s a luxury wetroom or a stylish shower enclosure. You can be safe in the knowledge that you’re choosing the right product when you talk to our staff, and of course we’re happy to talk about any product regardless of whether or not you can purchase it without calling us” explained marketing manager Joanne Butterworth.

Customers have responded well to this approach according to sales manager Luis Kirkby, and also appreciate the variety of Merlyn products on offer “We’ve received some great feedback from customers who purchased Merlyn products through us, particularly mentioning the huge amount of advice they received about what was best for their personal bathroom. They’re also impressed with the variety of different side panels and shower doors you can get from Merlyn, so hats off to Merlyn for designing these innovative products and allowing us to proudly sell them”.