2011 J.D. Power and Associates Study
(Fayetteville, New York) – Results from the J.D. Power and Associates 2011 Home Buyer/Seller Study SM, are in and both home buyers and home sellers say RE/MAX provides the highest overall consumer satisfaction. In last year’s study, two different companies ranked the highest in each category, but this year home buyers and sellers both rated RE/MAX the highest.
“Our office is honored to be recognized for the hard work our agents do each and every day,” said David Cramer, Broker/Owner, RE/MAX Masters. “Our agents are more experienced and better prepared to assist Central New York families, whether they want to sell or buy.”
This is the fourth annual study of home buyer and seller satisfaction with the largest national real estate companies, conducted by J.D. Power and Associates. For the home buying experience, three factors were considered: agent/salesperson, office and a variety of additional services. Four categories were rated for the home-selling experience: agent/salesperson, marketing, office and a variety of additional services.
Details from the study show that on a scale of 1,000, homebuyers ranked RE/MAX with a score of 805 and home sellers put RE/MAX on top at 791. The study includes more than 4,200 evaluations from home buyers or home sellers who used a real estate agent in the U.S. between March 2010 and April 2011.
In two other prestigious industry surveys in 2011, RE/MAX agents averaged more transaction sides than agents at the other national franchises. The RIS Media Power Broker Survey and the REAL Trends 500 both showed that RE/MAX agents averaged over 14 transactions sides, more than double the average of many competitors. That means RE/MAX agents on average help more families than agents at any other company.
For more information about RE/MAX Masters or to contact an agent, or see the latest listings, please visit: www.MoveSyracuse.com
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About the RE/MAX Network:
RE/MAX was founded in 1973 by Dave and Gail Liniger, real estate industry visionaries who still lead the Denver-based global franchisor today. RE/MAX is recognized as a leading real estate franchise company with the most productive sales force in the industry and a global reach of more than 80 countries. With a passion for the communities in which its agents live and work, RE/MAX is proud to have raised more than $100 million for Children’s Miracle Network Hospitals, Susan G. Komen for the Cure® and other charities. Nobody in the world sells more real estate than RE/MAX. Please visit www.remax.com or www.joinremax.com.
About RE/MAX Masters:
RE/MAX Masters has been serving the real estate needs of the Central New York area since opening our doors in 1992. We have enjoyed a very high level of success, and have consistently increased our number of transactions, market share and agent growth to where it is today with over 30 full-time highly producing agents in two strategically placed and highly visible locations. Our offices are located in Fayetteville and Skaneateles and cover Onondaga, Cayuga, Oswego and Madison Counties, as well as the City of Syracuse.
Please visit: http://www.MoveSyracuse.com
About J.D. Power and Associates:
Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The company’s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.