1. Latest News
  2. Submit Press Release
  1. PR Home
  2. Latest News
  3. Feeds
  4. Alerts
  5. Submit Free Press Release
  6. Journalist Account
  7. PRNewswire Distribution

Assyst's Public Sector Customer's Siebel Implementation wins Gartner Award for Customer Analytics

Assyst's Public Sector Customer's Siebel Implementation wins Gartner Award for Customer Analytics

 
PRLog - Apr. 27, 2012 - Advanced Software Systems, Inc. (Assyst) is honored to be part of the Integrated Project Team (IPT) responsible for the Montgomery County Siebel Public Sector Implementation that Won the Gartner Award for Customer Analytics.  Montgomery County, Maryland’s program recently won the 2011 Silver CRM Excellence Award in Customer Analytics from Gartner & 1to1 Media. The MC311 program is a customer-centric  service center for the County’s constituents. Prior to the implementation of Siebel CRM, the County was unable to track the volume or type of cases because they were handled by each department, separately. Today, the MC311 program is a centralized customer service center that is citizen-centric and handles cases for over 1 Million citizens and provides a self-service website to enter and track requests, as well access to an extensive knowledge-base about other County related services.

About Assyst ERP & CRM Practice:
Assyst has been implementing ERP, COTS and CRM Solutions for nearly two decades. Our capabilities include Product Selection, Implementation, Systems Integration, and Operation and Maintenance. Assyst has expert level capability implementing COTS solutions using an Agile Development Framework. Assyst has expert level capability implementing ERP, COTS and CRM systems using vendor products that include Oracle, SAP and Microsoft.

The partner, customer, their products and company names and their logos are acknowledged, and are registered trademarks of their respective owners.

--- End ---

Click to Share

Contact Email:
***@assyst.net Email Verified
Source:Assyst News
Phone:703-230-3100
Zip:20166
City/Town:Sterling - Virginia - United States
Industry:Business, Government, Computers
Tags:siebel, opa, Policy Automation, oracle, erp, crm, Assyst, agile
Shortcut:prlog.org/11861155
Disclaimer:   Issuers of the press releases are solely responsible for the content of their press releases. PRLog can't be held liable for the content posted by others.   Report Abuse

Latest Press Releases By “

More...

Trending News...



  1. SiteMap
  2. Privacy Policy
  3. Terms of Service
  4. Copyright Notice
  5. About
  6. Advertise
Like PRLog?
9K2K1K
Click to Share