There are several Change Management Tools that the organisations follow while executing the task of the Change Management process. These tools are selected depending on the organizational culture of the enterprise. The tools are used mainly to provide and collate knowledge to guide the change process as well as develop ability and appropriate skills to drive the change process. Most importantly, the tools are used to create awareness on the question why the change is needed. Change Management is a continuous process of improvement, where Organizational Development is totally based on Individual development. Thus it is necessary to be aware of the present situations and continuously review them for the betterment of people.
JIRA can be used as one of the vital Change Management Tools , although it was not designed for use as a change management system. However it is quite easy to customize JIRA as JIRA's flexibility enable the users to create issues as a 'Change Request' and thus they can easily customize the workflow to specific business process. It is necessary to follow certain configuration guide to be started with JIRA as a tool for change management:
• Firstly it is necessary to Change Request Issue Type
• Create a Workflow
• Activate Change Management Walk Through as normal user
• Activate Change Management Walk Through as a user in the Change Management group
• Activate Change Management Walk Through as a user in the C-Level Mangers group
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