Linium’s ITSM Expert Phyllis Drucker Offers Free BrightTALK Application Management Webinar

April 24, 2012 - PRLog -- Linium’s (www.linium.com) ITSM expert and industry thought leader, Phyllis Drucker, will present the webinar  Optimizing Innovation: ITSM and Application Management  on Tuesday, April 26th, 2012 at 12:00 PM - 10:45 PM EST, hosted by BrightTALK as part of an Application Management Summit.   Application Management is central to any successful IT shop, delivering innovative services to the business, but often ignored or resistant when an organization implements IT Service Management. Register today at http://www.brighttalk.com/webcast/534/46363.

This webinar focuses on those ITSM processes that enhance the ability to manage applications successfully in today’s complex world of cloud, bring your device and mobile technologies. It demonstrates clear benefits that Service Management provides from the strategic as well as practical needs of day-to-day application management including a look at how a program management office can set the stage for closer integration with the business to achieve desired outcomes. Don't miss this opportunity to learn from Phyllis Drucker!

Phyllis Drucker has been active in the ITSM industry for almost 20 years, both as a practitioner, as the Operations Director of itSMF USA and now as a Business Process Consultant for Linium. She has been a frequent contributor of knowledge to the ITSM profession, has provided numerous presentations at HDI and itSMF conferences and webinars for several organizations. She has also had her articles and white papers published by HDI, itSMF USA and itSMF International. She has also been active at the International level, speaking at two itSMF Spain conferences and working with the international ITSM community to offer both webinars and conference content in Spanish.    

For more information on how Linium ITSM programs can help your organization from experts like Phyllis Drucker, contact Linium at optimize@linium.com.

About Linium
Linium is an innovative, solutions-based IT consulting firm committed to aligning an organization’s business objectives with its IT initiatives through ITIL, service and asset management, financial and enterprise performance management, human resource management, education services, and commercial software implementation including Hewlett Packard (HP) IT Performance Suite software, Oracle/Hyperion Financial Planning applications, and Microsoft 2010 Server Platform solutions.

For more information about Linium, or this particular news story, please contact:
Rachel Slater
Linium, LLC, 518.689.3198
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