In companies, fear can take many forms: fear of not meeting a goal, of not getting a bonus, of losing decision rights and respect. Fear compels employees and managers to protect themselves by creating seemingly impenetrable barriers fortified by rules and practices that benefit one group while harming others.
In this Soundview Live webinar, Breaking the Fear Barrier, Tom Rieger offers a cohesive and groundbreaking process for breaking down each level of bureaucracy to remove the barriers. Next, by proactively fostering courageous behavior among employees and keeping insidious "courage killers" at bay, leaders can root out fear in their organizations and establish a culture of confidence, engagement, and long-term success. Learn more at http://www.summary.com/
Tom Rieger pioneered the study and science of organizational barriers and is an expert in applying behavioral economic principles to help understand how large complex systems self-destruct. Through this work, he has become a recognized leader in developing methods and frameworks to identify and remove barriers to success for societies and companies
In 1994, Rieger joined Gallup, where he is the leader and chief architect of Gallup's worldwide consulting efforts regarding barriers. He is also an expert in international research and polling methods as well as in developing and applying statistical models to a variety of complex organizational issues.
Prior to joining Gallup, Rieger designed and ran a global customer measurement program for a Fortune 100 company and worked with predictive models for new brands and strategies. He received a Master of Science degree in Industrial Administration from Carnegie Mellon University's Tepper School of Business in 1986 and currently resides in Southern California.
Attendees will learn:
• Why 50% of American workers feel like they are prisoners in their own company.
• How the “fear barrier” costs companies millions in productivity, profits and customer engagement.
• The three levels of defensive bureaucracy caused by fear.
• A cohesive and groundbreaking process for breaking down each level of bureaucracy to remove the barriers.
• How to transform a fear-plagued organization into one that is courageous and unstoppable.