Linium ITSM Expert and itSMF USA President Doug Tedder to Attend HDI 2012 Conference and Expo

April 23, 2012 - PRLog -- Linium’s (www.linium.com) ITSM expert and itSMF USA President, Doug Tedder, is set to attend the upcoming HDI Conference and Expo to be held in Orlando Florida, April 24-27th. HDI 2012 (http://www.hdiconference.com/default.aspx), is the leading IT service and technical support conference named by TechRepublic as one of the top ten to attend, bringing together thousands of brilliant minds to help create and develop the most innovative approaches, practices, and resources.  Here, tech services providers will get highly targeted content in a promised 80 break-out sessions. VPs and analysts are on the suggested attendee list, as well as contact center professionals — the full gamut. HDI’s conference will continue their advancement of the field through collaboration and meeting between the industry’s visionaries.

Conference attendees can interact with more than 2,200 IT service and technical support professionals as they address today’s most pressing service and support challenges. Facilitated by industry thought-leaders, practitioners and process experts from around the world, the HDI Annual Conference is the largest, most-respected technical support educational event with a line-up that includes:
•   Eighty content-rich breakout sessions
•   Six thought-provoking keynote speakers
•   Breakfast Briefings – grab a bowl of Wheaties, choose your topic, and listen to industry experts.
•   Books and Breakfast – insightful and inspirational books that will encourage you to overcome your toughest obstacles.

For more information on how Linium ITSM programs can help your organization from experts like Doug Tedder, contact Linium at optimize@linium.com.

About Linium
Linium is an innovative, solutions-based IT consulting firm committed to aligning an organization’s business objectives with its IT initiatives. Linium’s expertise includes ITIL and asset management process design, education services, as well as implementation of commercial products, including Hewlett Packard (HP) Business IT Performance Suite Software, Oracle/Hyperion Financial Planning applications, and Microsoft 2010 Server Platform solutions.

For more information about Linium, or this particular news story, please contact:
Rachel Slater
Linium, LLC 518.689.3198
marketing@linium.com  
Web: www.linium.com