Dynamic company Rollepaal improves sales and quotation process

April 20, 2012 - PRLog -- The innovative company Rollepaal – specialized in designing, building and installing high-end machines that produce plastic pipes – has significantly improved their sales and quotation process by implementing Sofon Guided Selling. Rollepaal wanted to guarantee that the right products are supplied for the right price.

Rollepaal understood that safeguarding their company knowledge was the basis for a good sales and quotation process. Jan Hoxe (Manager Customer Service): “When knowledge becomes available to all staff, everyone starts speaking the same language. We wanted to achieve this uniformity so that undesirable proliferation of texts and prices would become a thing of the past as much as possible.” Apart from that, working with various systems cost Rollepaal a lot of unnecessary time.

Rollepaal hoped to speed up, improve and simplify the quotation process using Sofon quotation software. “And we did. Now Sofon is in use, fewer separate actions need to take place. These days everyone also speaks the same language and has dispose of the same information. This was possible because we made knowledge available to our employees in the form of a question-answer structure in Sofon. By answering questions, products are configured and quotes are generated. As an organization, we can now guarantee that the right products are supplied for the right price.”

Rollepaal was also able to shorten the quotation cycle time. “Previously, we would quickly have a pile of requests which would take considerable time to process. Now, we can process requests within a day. A quotation for a complete production line can be generated within the hour; this used to take at least half a day. And even then we wouldn’t be completely sure the content was absolutely correct. Nowadays we are confident that a quotation is error-free. Sofon helps us to prevent errors.”


About Rollepaal
Rollepaal designs and manufactures complete machinery for the production of plastic pipes (PVC, PE, PP, ABS etc.). The company has almost 50 years of experience in this field. Their facilities are located in the US and India, with headquarters in The Netherlands. Rollepaal is a dynamic company employing highly skilled and motivated people. The company combines many years of experience in machine construction for pipe production with the latest technology. For more information about Rollepaal: www.rollepaal.com

About Sofon
Sofon supplies sales support software under the name Sofon Guided Selling. Using Sofon, quotations, contracts, orders and other sales documents can be generated quickly, simply and accurately. Sofon Guided Selling supports needs analysis, calculation, configuration, pricing, visualization and document generation in any language needed. This reduces sales costs, shortens sales cycles, increases scoring rates, simplifies sales processes and improves cooperation between clients, dealers, sales, engineering and production. Sofon users are middle-sized to large internationally-oriented companies who supply client-specific products or services, such as Philips Healthcare, Ricoh, Tyco Valves & Controls and Aebi Schmidt. Sofon is located in the USA, the UK, Germany, the Netherlands and Belgium and supports customers in over 50 countries. Additional information is available at www.sofonguidedselling.com

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Sofon (U.S.), Inc.
1054 31st Street NW, Suite 510
Washington, DC 20007
USA

Contactperson: Dan Hopkins

T: + 1 202 640 4415
F: + 1 202 640 4416
E::d.hopkins@sofon.com