Quantros Releases Major Upgrade to Feedback Manager Solution

April 19, 2012 - PRLog -- Milpitas, CA – Quantros, a leading provider of quality, safety and clinical business intelligence solutions for the healthcare industry, today released a major upgrade to its Feedback Manager for the SRM solution. Feedback Manager Version 2.0 has enhanced data entry, reporting and other improvements that boost an organization’s ability to improve patient satisfaction and end user productivity.

Feedback Manager provides healthcare organizations with an automated, cost-effective solution for collecting patient, visitor and employee feedback.  Feedback Manager’s analytic capabilities enable patient safety managers to identify risk factors and proactively address satisfaction and potentially compensable events.

“In today’s value-based purchasing (VBP) environment, patient satisfaction scores directly affect reimbursements,” says Quantros Chief Medical Officer Gerard Livaudais, MD. “With Feedback Manager 2.0, healthcare providers have the tools and data they need to improve the satisfaction of every patient and conserve every dollar.”

Feedback Manager is a module within Quantros’ Software-as-a-Service (SaaS)-based Safety and Risk Management (SRM) event reporting and risk reduction solution. Hundreds of hospitals and health systems across the U.S. rely on Quantros SRM™ to resolve quality and safety issues before they adversely impact their patients.

About Quantros:
Quantros is a leading software and services provider for the healthcare industry in the areas of safety and risk management, quality and performance improvement, accreditation and compliance, real-time surveillance and centralized decision support. Today more than 2,000 healthcare facilities use Quantros solutions to improve performance and provide a safe, high quality environment of care. For more information about Quantros, please visit www.quantros.com.

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Quantros is a leading software and services provider for the healthcare industry in the areas of safety and risk management, quality and performance improvement, accreditation and compliance, real-time surveillance and centralized decision support. Today more than 2,000 healthcare facilities use Quantros solutions to improve performance and provide a safe, high quality environment of care. For more information about Quantros, please visit www.quantros.com.