As a major global provider of knowledge, Informa has interests in academic, professional and commercial information as well as events and training across a variety of niche markets. The CR Report highlights key initiatives and successes in 2011, demonstrating how CR is embedded at the company’s core.
Informa’s CR Report highlights how sustained efforts focus around four fundamental elements of the business:
• Content – Informa brings knowledge to life, so ensuring the highest quality and integrity of its content is fundamental to the company’s business and CR practices. It aims to become the best knowledge provider in the world and impact on society through the knowledge it provides. Understanding the company’s ‘brain print’ is a future priority.
• Attracting, developing and retaining its 8,000+ employees. For example, Informa’s internal training centre, Informa Academy, has shown strong growth, increasing attendance at courses and webinars by 19 per cent.
• Minimising the impact of its operations on the environment. This includes tackling waste, running a resource-efficient business and engaging with suppliers to drive improvements.
• Working in, and interacting with, communities around the globe. This area also saw a significant increase in employee fundraising and company donations.
Informa’s CR report reveals some key examples of how it has overcome difficulties and tackled issues like reducing waste. For instance, the company has opted to switch to biodegradeable poly-wrap and 2012 will see over one million of its journals sent out in this more environmentally friendly wrapping. It has also worked together with a leading exhibitions and event services supplier to learn what steps are most effective to take in reducing waste from shows and events.
Informa has overcome the challenge of promoting a unified CR approach, no mean feat when its businesses are so diverse and have such a wide geographical spread. It now incorporates 18 CR leaders across its businesses.
Each division has its own relevant CR objectives and responsibilities while sharing best practice on areas which overlap.
There has been a strong focus on creating long-term community partnerships which will be mutually beneficial. In the UK, Informa became patrons of the youth charity, the Prince’s Trust, while in the US, a partnership is being launched with the Boys and Girls Club of America.
The Group has also continued to look to offer employees a stimulating work environment while understanding that employees need to balance work commitments with life outside of work. A large part of the Group offers flexible working arrangements. This has both helped new mothers return to work (eg. over 80% in Taylor & Francis in 2011) and maintained a good gender balance at managerial level– women represent 47% of Informa’s managers.
Informa acknowledges that its overwhelming challenge will be to step up its efforts around content and has introduced the ‘brain print’ concept as its priority for the future.
Informa’s CR Director Emma Blaney explains: “The focus on content comes with an aspiration to inspire, challenge and support our many audiences on the most pressing challenges of our time. We refer to this impact as our ‘brain print’.”
Blaney adds: “While methods for calculating carbon emissions and other ‘hard’ impacts are fairly established, that cannot be said for the ‘brain print’. This is unchartered territory, not just for us, but for the media sector as a whole. We have set ourselves a proper 21st century challenge”.
For further information contact:
Kay Phelps on +44(0) 7710 043244 or +44 (0) 207 017 5000; email email@example.com
Informa provides academics, businesses and individuals with unparalleled knowledge, up-to-the minute information and highly specialist skills and services. With around 8,000 employees working in some 150 offices in over 40 countries, its global reach and breadth of offer is unique.
• The academic information division publishes books and journals with over 55,000 titles available providing individuals and organisations with the knowledge they need to carry out their work.
• The professional and commercial information businesses offer structured databases, subscription-
• Informa is the largest publicly-owned organiser of exhibitions, events and training in the world providing inspiring marketplaces and the opportunity for knowledge to be shared.