Best BPO: International Paper, Inc. and Aon Hewitt
Best ITO: Towers Watson and Dell Services
Best Transition: Teradyne Inc. and HCL Technologies Ltd.
Best New Process/Application:
Best Healthcare: Springhill Medical Center and Allscripts Managed IT Services
Best Effort for Global Buyers: 7-11 Mexico and Tango Management Consulting
Most Flexible: Telestra and Talent2
Best Financial Services: Deutsche Bank and Accenture
Best Telephony Outsourcing:
These global winning outsourcing partnerships represent a variety of business solutions that enabled the buyers to support their strategic growth initiatives. Judged by an independent panel of industry experts who evaluated numerous worldwide outsourcing relationships, winners from both the buyer and provider will present learnings at a Best Practice Seminar and be recognized at an “Oscars-reminiscent”
Outsourcing Center will also publish best-practice articles in which award recipients share their insights on how organizations can work flexibly and collaboratively through outsourcing to achieve the desired impacts on their business.
Members of the judging panel were:
John A. Funk, partner, SNR Denton US LLP
Russ Taruscio, retired FC&A procurement director, BP America Inc.
Linda Tuck Chapman, president, ONTALA Performance Solutions Ltd.
Brad Furry, SVP & CIO, Zale Corporation.
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About Outsourcing Center’s Outsourcing Excellence Awards
This is the 16th year the Outsourcing Excellence Awards have annually recognized the world’s best outsourcing arrangements. Past winners include IBM, HP and Wipro, among others. Reviewing the nominations, the judges select relationships that tangibly demonstrate best practices, create and sustain a competitive advantage, provide business transformation, achieve compelling value, and significantly benefit both buyer and service provider over time. The Outsourcing Center conducts the annual awards program exclusively and is an online community specializing in thought leadership, best practices, and innovation in outsourcing. The Center also offers provider brand communication, go-to-market strategies & business intelligence services.