Unlike Ebay worked for buyers overseas, Taobao is an ecommerce website that help Chinese to save money by selling cheap clothing, shoes and other products. However, as first taobao agent built on 2009, nowadays there are more than 100 taobao agents serve not only Chinese overseas, but also foreigners all over the world.
As paypal can be accepted on Taobao agent, the buyers can protect their interests by Paypal. It is more convenience for them to search products on taobao agent without google translate, becuase nowadays these Taobao agents changes their versions on English, Franch and other languages. Without hesitate, it is more easy to use taobao url search on these agents instead of trying to contact customer service and waiting for a long period.
However, even Taobao considered as China Ebay, there are some tips you need to know before purchase something on Taobao agnets. Guarantee the quality of item is really important, but some details may affect shopping experience if you don't pay enough attention.
Tip 1: Before log into a site and purchase something, you need to figure out their operate process. The "FAQ" and "Help Center" in the top of site and the buttom of site is really important for you to know if a site is really reliable. The difference between reliable taobao agents and spam agent can be found on FAQ. A reliable taobao agent may consider buyer protection by detail shopping process, perfect return policy and some helpful tips.
Tip 2: Try to figure out if this agent charge extra cost, i.e. service fee, hidden domestic courier. If you are new taobao user, you'd better try to google some user experience before purchase something. Communicate with their social society like facebook page, google+ page and twitter, the sound of real user and their service can be read all over there.
Tip 3: Talk with their customer service. It is really important role for customers to know a site. Customer service like the waiter for a shop, if the waiter is not professional, it can be seen that their service will worse than other places and you can make a wise decision if you want to purchase or not.
Tip 4: Before purchase something, people always forget to calculate the total price as well as read the detail description. This is also important step before you decide to buy something. Better description can figure out the weight, appearance, widen and leigh of a item. It is also important because Taobao is service for Chinese and the size chart are Chinese size, not US size, before complete order, you'd better ask their customer service to find the fit size for you!
Tip 5: Choose correct shipping service. Most Taobao agents have posted several shipping services for customer to choose, like HK/SG post, EMS, DHL and China Air Post. Different shipping services fit different sizes of packages. Items like jewelry can be shipped on HK/SG post if needed. However, furniture like chair, bed should be shpped by ocean shipping, because their heavy weight. Other items like dresses, coats as well as pants can be sent by different shipping serivces. Also liquid can not be sent out by overseas slow service.
Nowadays "Made in China" has become a brand posted in United States, Jpanese and other countries, it is needed to figure out the best taobao agents and safe way to guarantee your right.
Read more information at www.smalltao.com