How does The Greater Flint Health Information Exchange redirect the focus of healthcare to the #1 customer, the patient?
The patient has unrestricted access to their medical record across all health providers within a community.
The patient is now the “owner” of their medical record, can share it with any provider of their choosing, and has access from anywhere in the world.
Secure electronic communications with their healthcare providers, insurance companies, and the local health departments with documented date and time.
The patient no longer has to pay an administrative fee to the provider and wait up to 10 days to get a copy of their medical chart.
The patient can now receive their detailed lab and test results within one to five business days instead of waiting two to five weeks, or perhaps never receiving them at all.
Patients will no longer be required to provide patient registration and medical history at every point of healthcare access within a community.
Patients can impact the quality and customer service levels of healthcare within their community by participating in automatic surveys for each provider encounter (summary survey results will be available for all community participants)
Provider participation requires them to list their most frequent charges, education, special training, quantity of procedures performed, and more for the patient to access in order to make the best choice for their care.
Patients will feel more secure about their healthcare privacy by receiving electronic notification of when their medical chart has been accessed by a healthcare individual, at which time the patient may determine if their healthcare privacy has been violated and report it.
Patients can choose to receive electronic notification of preventive care opportunities, defined by industry standards of age, sex, and disease without relying on their own memory or individual provider practice patterns.
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Our mission at the Greater Flint Health Information Exchange is to improve the quality and efficiency of healthcare delivery while increasing overall participant experience through the use of patient-centric medical information systems.