Shocked but otherwise unhurt, Hirsch quickly called his boss at Delta Security, urging him to check the company’s vehicle tracking system (http://www.quartix.co.uk).
Dave Mundy, the London firm’s operations manager, said: “I ran to my laptop, logged on to our Quartix vehicle tracking system (http://www.quartix.co.uk/
“I dialled 999 on the landline and asked for the police.”
Mundy explained the situation to them and said he was tracking the Ford Transit online and could explain exactly where the vehicle was.
Mundy was able to tell them when the van left the North Circular and entered High Road, Tottenham and the precise time it turned into a yard.
“The Quartix tracking system showed the van to be stationery with the ignition off. The time was 9.59pm. At 10.01 the first police car arrived on the scene with a second car arriving a minute later,” he said.
The police told him the vehicle was found locked, unoccupied and undamaged, although the hijackers – including, possibly, a third man who had earlier driven the thieves’ get-away car – appeared to have fled after hearing the police cars’ sirens.
Now, following forensic analysis, the van is back with Delta Security: and the only thing missing – Roger Hirsch’s personal phone.
Mundy added: “If it hadn’t been for the Quartix vehicle tracking system and the quick actions of the police I’ve no doubt the story would have ended quite differently, with a stripped-out van being torched in an alley.
“As it is, after replacing the van’s locks Roger is providing a normal service. Quartix is a great vehicle tracking system and assists with efficiency, fuel consumption, congestion charges and vehicle recovery.”
Delta Security, which is celebrating 50 years in business this year, has equipped its entire service fleet of 14 vehicles, including Transits, VW Transporters and Toyota Hiaces, with Quartix vehicle tracking.