Prince Bishop Veterinary Hospital was chosen from over 3000 nominations submitted for exceptional veterinary staff across the UK and will go up against two other practices, both of which are based outside of the North East. Prince Bishop Vets, which has its main surgery at Leadgate near Consett and two other surgeries at Crook and Washington is “totally thrilled” after being told that it had reached the finals.
The awards, which are in association with the Veterinary Times and VN Times and are now in their thirteenth year, are designed to recognise dedication and commitment in veterinary practice and include Practice of the Year, Vet of the Year and Nurse of the Year.
The practice, which is a Registered Royal College of Veterinary Surgeons (RCVS) Small Animal Veterinary Hospital, and is inspected by industry watchdog the RCVS every four years, carries out regular market research among its clients who nominated the practice in the first place. Recent survey results have shown that over 95% of its clients are “extremely satisfied” with the quality of service received at Prince Bishop Vets.
Practice owner and principal vet Jacqui Molyneux, who becomes President of the RCVS in July, commented: “We are all absolutely delighted to reach the finals of the Petplan Veterinary Awards 2012 as it feels like a real pat on the back from the people who really matter, our clients. These awards are so important as they seek to recognise outstanding veterinary staff that go beyond the call of duty in treating patients and our practice as a whole for maintaining exceptional levels of customer service and standards of quality.”
Prince Bishop Vet's main practice at Leadgate has a 24-hour emergency service and is manned 24/7 by one of their dedicated team members who care for pets throughout the night.
Jacqui added: “We know from client feedback and from our Facebook and Twitter pages that people are overwhelmingly happy with the levels of quality and standard of care their pets receive from us, but these awards go further in actually celebrating those in the veterinary world that strive for the highest standards of quality of care and of service, which are crucial barometers when people choose a veterinary practice for their pets.”
All finalists have been invited to the elegant awards ceremony that will take place on April 12 at Birmingham Town Hall, where the winners will be announced.
For further information, please call the practice on 01207 590 340.
Media Contact: Marie Carter on 0191 373 7830 or 0776 0477694.
Photo: Attached is the Prince Bishop Vets Practice team photo with 'pets'.
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