The accreditation process involved the implementation of a robust business-wide system to continuously monitor and improve the quality of their service provision – essential to identifying, meeting and exceeding customers’ expectations both now and in the future.
Andy Seagrave, AFS' Managing Director commented "We hope this award will enhance our customers' confidence in the high quality of AFS’ services, and reassure them of our commitment to quality, improvement and excellence in our operations. By constantly measuring, analysing and perfecting our procedures and service provision, we hope that they will directly benefit from tangible improvements in the consistency of our logistics and workforce solutions".
As an ambitious and highly aspirational company, this ISO accreditation is one step on AFS’ journey to becoming the premier haulier on the South Coast. Mr. Seagrave continued "We are determined to set the bar high, and to reward the loyalty of our customers with a standard of service unparalleled throughout the industry".
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The AFS Group is one of the South’s most established and well-respected hauliers, with over 25 years’ experience in their industry. They specialise in the provision of cost-effective, flexible and reliable solutions to both small independent businesses and large household names alike.
As a one-stop-shop for haulage and logistics, we provide full-load, LCL, container, pallet distribution and transport-specific recruitment services throughout the UK, Europe, and the Channel Islands.