“Interviews with existing customers and prospects framed our offering so that it is closely aligned with the needs of our market. By standardizing our ADVANTAGE Solution around 3 user types, we focus on delivering the components the user really needs while reducing the cost.” Said Paul R. Chapdelaine, CPA, President of RMI Corporation. “This change helps our customers realize a higher return on their investment by giving all employees the tools they need to be effective.”
RMI’s User Types are inclusive, where each User Type builds upon the previous with the addition of new features.
What Types of Users Are Available?
Office Workers are employees who benefit from information provided by the ADVANTAGE Business System but do not need direct access to it. Equipped with the information they need through reports and a full line of business productivity tools (including email, calendar, and related Microsoft Office™ collaboration tools) Office Workers can make informed decisions and get the job done. This User Type is suited for any worker that does not require the features included with Mobile LT or Full ERP worker types.
Mobile LT (Lite) Workers are equipped with all the productivity tools and reports that Office Workers have, plus access to the RMI ADVANTAGE mobile interface. The Mobile LT (Lite) interface is ideal for employees that are often on the road (or, in the office) and only need limited access to the ADVANTAGE Business Solution. Examples include In-Shop or Road Service Technicians, Warehouse Workers, Rental Technicians or Sale People.
Full ERP Workers are the top tier with access to all the features of both the Mobile LT Workers and the Office Workers in addition to full access to RMI’s award winning ADVANTAGE Business System. This user has access to all of the functional areas associated with managing a rental, sales, and service business. The extensive list of features are available at www.rmiusa.com/
Effective April 1, 2012, new RMI customers will license ADVANTAGE for their staff based on their job responsibilities, as a Full ERP Worker, Mobile LT (Lite) Worker, or Office Worker. Additionally, existing RMI customers will have the opportunity reduce their monthly costs by converting their current users to the new user type system. For details on the new ADVANTAGE user types please visit www.rmiusa.com/
About RMI Corporation
Founded in 1983 and headquartered in Avon, CT; RMI Corporation is the leader in Enterprise Rental, Sales, and Service Solutions for mid-market companies. RMI is fully dedicated to the equipment rental, sales, and service industry and offers an industry standard solution including software, implementation, training, consultation, and support to help their clients maximize efficiencies and reach their full business potential. RMI currently has thousands of users working with their ADVANTAGE Solution, representing various segments of the industry. For more information on the ADVANTAGE Solution and RMI Corporation, please visit their website at www.rmiusa.com.
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RMI Corporation is the leader in Enterprise Rental, Sales and Service Solutions for mid-market companies. RMI works to to help their clients maximize efficiencies and reach their full business potential.