Just about eight years old now, Hawaii Food Tours' owner and C.F.G. (Chief Food Guy) Matthew Gray credits the victory this way.
"Our goal from the beginning was to provide the best possible customer service in an age when high-tech has taken over. Businesses forgot how to be high-touch, how to deliver the goods immediately, in a personal, thorough and immediate way. Our customers, --- `guests' is how we refer to them, -- appreciate this", said Gray.
Gray was asked how, in such an Internet-driven world, how Hawaii Food Tours can keep the personal touch.
"Well", Gray says, "The pendulum effect is clearly evident in global business practices. Although I am a huge proponent of social media, Internet marketing, and the like, I most enjoy looking my guests in the eye and showing them a genuinely satisfying experience."
Matthew Gray's professional career, before starting Hawaii Food Tours, was as a Chef, Food Writer, Entrepreneur and Entertainer. He and his fiancee Keira run Hawaii Food Tours, also named as one of the best food experiences in the world, by MSNBC Network.
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Hawaii Food Tours is the ONLY COMPANY OFFERING GUIDED RESTAURANT TOURS in Hawaii. Owned by Matthew Gray, former Chef, and Restaurant Reviewer. He is Hawaii's #1 Food & Wine expert. Named by MSNBC as "one of the best food experiences in the world!"