Appliance Repair Grand Rapids MI Firm Technician Gets Hands On Training

March 27, 2012 - PRLog -- Grand Rapids, Michigan – Recently, Erik (last name intentionally withheld) spent a week at the Sub-Zero factory getting hands on training.

Beginning Monday, March 5, 2012, Erik was in training for a week at the Sub-Zero factory in Fitchburg, Wisconsin. At the factory, he was able to gain experience working on various models of refrigerators and ice makers by Sub-Zero. Wolf is another subdivision of Sub-Zero, and Erik spent time learning diagnostic  and repair procedures for different ranges, wall ovens, cook tops, and warming drawers by Wolf.

Additionally, Erik spent time with the call center technicians.  During this portion of the training, he learned how the personal in the call center gathered information, handled and diagnosed problems over the phone. Being a repair technician involves more than fixing equipment, it also includes making sure the customer is taken care of, and call center training can impact that.

As a bonus, Erik and all the other people in training were treated to lunches made and served by a Chef in the Wolf test kitchen.

"I am glad I sent Erik to Sub-Zero. It is very valuable experience for my technicians to learn directly from the people building and servicing the products" stated Mike DeYoung, co-owner of E.D. Miller Appliance Service Inc.

To learn more about Appliance Repair Grand Rapids MI, visit: http://www.appliancerepairgrandrapidsmi.com

About E.D. Miller Appliance Service Inc.:
Mike and Teri DeYoung now own and operate E.D. Miller Appliance Service Inc.  Since 1953, Miller's trained technicians have provided appliance repair. Types of repair include: washer repair, dryer repair, oven repair, range repair, cooktop repair, refrigerator repair, wine storage unit repair, freezer repair, ice maker repair, and dishwasher repair.  Miller Appliance Service serves the greater Grand Rapids and Kent county areas.

Contact Information:
Mike DeYoung
E.D. Miller Appliance Service Inc.
4464 Bonanza Dr N.E
Grand Rapids, Michigan 48525

http://www.millersapplianceonline.com
edmiller@iserv.net
Phone: 616-363-0102

Submitted By: Right Now Marketing Group, LLC