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Follow on Google News | Lexus is Unsurpassed in Customer SatisfactionMcGrath Lexus in Westmont is proud to announce that Lexus is once again at the top of the J.D. Power and Associates Customer Service Index survey.
By: Launch The Customer Service Index is a way of measuring overall customer satisfaction by way of not only inspecting dealers’ facilities but also by gathering responses from over 84,000 Lexus drivers, both owners and lessees. Needless to say, Lexus performed well, garnering a score of 861 out of a possible 1,000, which proved to be the highest among all vehicle brands, both mass-market and luxury. The survey also indicated an overall 19% increase in customer satisfaction across all brands. This makes it all the more impressive that Lexus has once again stayed ahead of the curve. http://www.mcgrathlex.com/ This is actually the fifteenth time Lexus has has been at the top of the rankings. Of course, Lexus is no stranger to awards; just last month, for instance, the reliability ratings from J.D. Power and Associates debuted with Lexus at the top. This should come as no surprise to those who have been driving Lexus vehicles regularly, and it is yet another indication of the automaker’s legacy of quality. http://www.foxnews.com/ McGrath Lexus of Westmont, IL is proud to represent Lexus, and they are happy that the automaker’s quality is being recognized by the rest of the industry. Of course, in addition to the full lineup of Lexus vehicles, they’ve also got a tremendous selection of pre-owned cars, trucks, and SUVs. Needless to say, McGrath Lexus has helped many drivers get behind the wheel of a vehicle they’ll love — visit their dealership today. http://www.mcgrathlex.com/ End
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