Lexus is Unsurpassed in Customer Satisfaction

McGrath Lexus in Westmont is proud to announce that Lexus is once again at the top of the J.D. Power and Associates Customer Service Index survey.
By: Launch
 
March 22, 2012 - PRLog -- McGrath Lexus of Westmont, IL has always been proud to represent the acclaimed luxury automaker by selling all of Lexus’ latest models as soon as they’re available. What’s more, McGrath Lexus has been the recipient of the “Elite of Lexus” award, which is given to dealerships that excel not only in their operational standards but also in the satisfaction of their customers. In short, McGrath Lexus knows what it takes to ensure an excellent vehicle-shopping experience, which makes them a perfect fit to represent Lexus itself, as the automaker has topped the J.D. Power and Associates Customer Service Index survey for the fourth year in a row.

The Customer Service Index is a way of measuring overall customer satisfaction by way of not only inspecting dealers’ facilities but also by gathering responses from over 84,000 Lexus drivers, both owners and lessees. Needless to say, Lexus performed well, garnering a score of 861 out of a possible 1,000, which proved to be the highest among all vehicle brands, both mass-market and luxury. The survey also indicated an overall 19% increase in customer satisfaction across all brands. This makes it all the more impressive that Lexus has once again stayed ahead of the curve.
http://www.mcgrathlex.com/NewModelsPage

This is actually the fifteenth time Lexus has has been at the top of the rankings. Of course, Lexus is no stranger to awards; just last month, for instance, the reliability ratings from J.D. Power and Associates debuted with Lexus at the top. This should come as no surprise to those who have been driving Lexus vehicles regularly, and it is yet another indication of the automaker’s legacy of quality.
http://www.foxnews.com/leisure/2012/03/15/lexus-tops-deal...

McGrath Lexus of Westmont, IL is proud to represent Lexus, and they are happy that the automaker’s quality is being recognized by the rest of the industry. Of course, in addition to the full lineup of Lexus vehicles, they’ve also got a tremendous selection of pre-owned cars, trucks, and SUVs. Needless to say, McGrath Lexus has helped many drivers get behind the wheel of a vehicle they’ll love — visit their dealership today.
http://www.mcgrathlex.com/HoursAndDirections
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Source:Launch
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Zip:60559
Tags:Lexus Dealer Westmont, Lexus Dealer Chicago, Car sales westmont
Industry:Lexus Sales
Location:Westmont - Illinois - United States
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