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Follow on Google News | Experience Buick Gives Cincinnati, OH Customers All-Inclusive LuxuryBorcherding Buick GMC in Cincinnati, OH has announced a new initiative that supports the brand’s continued mission to redefine itself as a modern luxury automaker and leader in customer satisfaction.
By: Tanesha White Customers All-Inclusive Luxury New 24-month leases deliver convenience, peace of mind and entertainment Cincinnati, 03-19-12 – Borcherding Buick GMC in Cincinnati, OH has announced a new initiative that supports the brand’s continued mission to redefine itself as a modern luxury automaker and leader in customer satisfaction. Experience Buick offers the security and convenience of a 24-month lease for Cincinnati, OH area drivers that includes routine maintenance, an OnStar Directions and Connections plan and SiriusXM radio, all bundled into one simple monthly payment. Buick sales have increased two years in a row with four all-new or significantly revised products introduced during the same period. At the same time, Borcherding Buick GMC is in the process of makeovers. Experience Buick is available on all models – the Enclave luxury crossover SUV and the LaCrosse, Regal and Verano luxury sedans. “Cincinnati, OH area drivers continue to discover the strong Buick lineup,” said Kim Borcherding, President for Borcherding Buick GMC. “The Experience Buick program will provide customers an all-inclusive worry-free driving experience that includes the security and convenience of routine maintenance.” Also included in every Experience Buick lease is a bumper-to-bumper warranty for the duration of the lease and beyond – four years or 50,000 miles (whichever comes first.) Regularly scheduled maintenance includes services like oil changes and tire rotations. Experience Buick should help build lasting relationships between Cincinnati, OH customers and Borcherding Buick GMC, according to DMEautomotive, a marketing solutions and research provider in Daytona Beach, Fla. “Programs like this are a strong strategy for raising customer retention rates,” said Doug Van Sach, DMEautomotive vice president of Strategy & Analytics and author of “The Changing Service Loyalty Landscape” white paper. “By removing cost from the decision about where to service a vehicle, Buick is creating the opportunity for dealers to establish a service relationship with their customers based on expertise and workmanship rather than on discounts and promotions.” “Because the leases are all-inclusive, younger buyers, who are more price sensitive, will be inclined to return to a dealership for their service needs,” Van Sach said. The Experience Buick lease is offered through Ally Financial. About Borcherding Buick GMC Borcherding is a family owned business that began over 40 years ago. They are located in the Kings Auto Mall in Mason, Ohio. Their internet website has allowed them to expand their customer service area to all 50 states. The recent addition of the Business Choice Commercial franchise has expanded their customer base to include business to business. Other product offerings include Express Service, Collision Center servicing All Makes and All Models. Learn more about Borcherding Buick GMC at www.borcherding.com, on Twitter@borcherdingbgmc or at Facebook.com/ About Buick Buick is a modern luxury brand offering vehicles with sculpted designs, luxurious interiors with thoughtful personal technologies, along with responsive-yet- # # # Borcherding is a family owned business that began over 40 years ago. They are located in the Kings Auto Mall in Mason, Ohio. Their internet website has allowed them to expand their customer service area to all 50 states. The recent addition of the Business Choice Commercial franchise has expanded their customer base to include business to business. Other product offerings include Express Service, Collision Center servicing All Makes and All Models. Learn more about Borcherding Buick GMC at www.borcherding.com, on Twitter@borcherdingbgmc or at Facebook.com/ End
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