Managing Director, Philip Brown, said the recognition was an incredible achievement and reflected the success of Eland's investment in their people and their company.
“We want to do better, be better and offer more than any other cable supplier and that begins with our staff. We make significant investment into the happiness of our people and the future of our company. This enables us to offer a unique and, we believe, the best quality client service on the market.”
The survey revealed that Eland employees have a tremendous amount of faith in Brown (96%), many calling him 'inspirational'. Eland also placed first in the UK for having faith in the senior management (98%). The seven-strong senior team of logistics, technical, commercial and financial experts have decades of experience in industry and the corporate finance sector.
With the support of the leadership team (93%), employees are committed to delivering excellence at every turn. Staff receive regular product training, which gives every employee the knowledge, resources and experience they need to understand the specific requirements of each market, and each individual customer, they serve. Training comes both in-house, from their technical department, and from external organisations, including BASEC (British Approvals Service for Cables).
Eland's customer-centric approach offers clients the highest levels of quality assurance, and expert technical support is only a call or click away. Eland also provides round-the-clock service, including Sundays, so wherever clients are – from Europe to the Middle East – the project management team is always accessible.
Staff are proud to be part of Eland and ranked them second nationally (97%), citing the strong moral direction of the company. They especially approve of Eland's green policy (91%), making them the fourth greenest SME in the UK. Eland has increased investment into Environmental Awareness, and maintains the Environmental Management Certification to BS EN ISO 14001, meeting and exceeding all standards set.
Eland utilises the latest technology, logistics and industry-leading resources to provide the highest quality product. They provide cables at UK, European, international and sector specific certification and standards, but they don't just rely on third-party verification for their quality. Eland also conduct their own quality checks at their in-house laboratory, under the supervision of Quality Manager, Nicholas Wakefield, who has over 15 years director-level experience in the cable manufacturing industry.
This year has seen Eland launch a new website as part of a wider rebranding strategy. The site includes downloadable specifications and detailed 3D models of all their products. It also offers a new Resources section which contains a vast range of documents available to clients: from gland matching charts and quality certifications, to cable and service FAQs.
Eland Cables is a fast growing global supplier of electrical cables and cable accessories for a wide range of sectors including oil & gas, transport infrastructure, power generation, switchgear, and data and
telecommunications. It is now a market leader in several sectors, including the Rail Industry. Founded in 1975, Eland has been repeatedly accredited as a 3* Extraordinary company by the Best Companies to Work For.