First Class Concepts Keeps it Simple to be a Great Leader

March 15, 2012 - PRLog -- There is a wealth of information out there about how to be a great leader, mentor and role model. But the core principles are really really simple. First Class Concepts is a direct sales and marketing company with a keen interest in mentoring great leaders. Their advice is to keep it simple.

Listen to those around you. This should everyone, not just people more senior than you. It most importantly must include your customers. What you think works, and what people actually want, might be surprisingly different.

Be accountable for your work. Everyone gets things right, and everyone gets things wrong. Take responsibility not only when things go great but also when things go wrong. First Class Concepts believes that this will ensure people have respect for you.

Know when to have empathy. In the competitive world of direct marketing and sales that First Class Concepts works in, results are everything. But knowing when to give someone who is struggling encouragement is essential. People will feel supported and cared for which will help them pick up their game more quickly.

Give credit to your whole team. If you’re a team leader it would be very easy to bask in the glory of a success. Don’t forget you’ve had a whole team of people helping you achieve your shared goals. Don’t just recognise their hard work in front of them; also share your appreciation and praise for them with your manager or CEO.

Communication is key. Most problems in business come down to a lack of communication. Everyone is busy but unless you’re all kept in the loop, issues can arrive than would probably have been avoidable. If you checked through a business plan with your accounts department might they have picked up an error you’ve missed? Use the expertise you have around you to ensure success.

So, asks First Class Concepts, were any of those suggestions things you didn’t know before? Probably not, keep your eye on the basics, they’re the foundations of your leadership skills and they’ll help you from the beginning to the end of your career.

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First Class Concepts is one of the UK’s leading direct Marketing and Sales firms with offices throughout the UK.

We specialise in a range of services for our clients in particular campaign management, outsource sales and brand awareness campaigns.