In presenting the award, Carlisle cited several factors leading to the award including Fras-le's "excellent communications skills." In addition, Carlisle said Fras-le: "Accomodates schedule changes to support fluctuating customer demands." The company also mentioned that due to long lead-times, Fras-le "uses our (Carlisle's)
"This is a great honor to be presented with this prestigious award," said Zomar Oliveira, director of operations, Fras-le. "It is a tesimony to our dedicated team of professionals who work to meet and exceed customer expectations."
Fras-le customer service support team representatives were specifically mentioned in the award process, including: Alexandra Toigo, Felipe Fetter, Thomas LeBlanc and Fabio Jurchaks.
Fras-le brake pads and linings, known for their quality and performance features, are available in the North American OE and aftermarket, as well as in more than 80 other countries. All of the company's North American friction products are comprised of application specific formulations. Each product is made from top-quality raw materials that are asbestos-free.
For more information about Fras-le, phone: (248) 592-5000, e-mail: fras-lenorthamerica@
Photo caption: Fras-le receives the 2010 "Most Improved Supplier" award from Carlisle. Pictured (l-to-r): Chris Koch, president, Carlisle, Don Brown, vice president, Carlisle, Nick Walker, director sourcing, Carlisle, Fabio Jurchaks, sales and engineering manager, Fras-le, and Bob Schippnick, global sourcing manager, Carlisle.
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FRAS-LE is one of the largest friction material manufacturers in the world and is a global leader in brake technology and innovation.