“With her extensive background and keen business sense, Alicia understands all of the components that are essential in providing a truly memorable spa experience, and I know she will play an integral role in elevating operations at The Spa at Ballantyne,”
With 12 years of experience in spa management, Howell most recently served as Spa Director at the AAA Four-Diamond award-winning Shores Resort and Spa in Daytona Beach, Florida. Prior to that, Howell was General Manager of the Orlando Division of Mandara Spa, overseeing spa operations at the Walt Disney World Dolphin and Portofino Bay Hotel.
Howell also held spa director positions at Forbes Four-Star, AAA Four-Diamond recognized Cheeca Lodge and Spa in Islamorada, Florida Keys and the Plaza Resort and Spa in Daytona Beach.
Originally from Florida, Howell has received spa certification from the Daytona Institute of Massage Therapy and Sylvie Hennessy Academy of Esthetics & Spa Therapies. Howell resides with her husband in Charlotte.
About The Ballantyne Hotel & Lodge
The Ballantyne Hotel & Lodge, part of Starwood’s The Luxury Collection, is a Forbes Four-Star and AAA Four-Diamond award-wining hotel located in Charlotte, NC. Featuring 214 elegant guest rooms, The Ballantyne Hotel & Lodge also offers a four-bedroom Cottage and a Lodge group retreat with 35 spacious guest rooms. Guests can enjoy meeting and event facilities, spa, fitness, indoor and outdoor pools, golf, Dana Rader Golf School, tennis and dining at Gallery Restaurant. The Ballantyne Hotel & Lodge is a two-time winner of the Tiffany Trophy, an annual award presented by The Luxury Collection to the hotel or resort with the highest overall guest satisfaction score in North America. The Ballantyne Hotel & Lodge is owned by Bissell. For information and reservations, please contact The Ballantyne Hotel & Lodge toll-free at 866-248-4824, or visit http://www.theballantynehotel.com. Like The Ballantyne Hotel & Lodge at www.facebook.com/
About The Luxury Collection
The Luxury Collection® is a selection of hotels and resorts offering unique, authentic experiences that evoke lasting, treasured memories. For the global explorer, The Luxury Collection offers a gateway to the world’s most exciting and desirable destinations. Each hotel and resort is a unique and cherished expression of its location; a portal to the destination’
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Bissell, located in Charlotte, NC, is a collection of organizations that engage in development of office, medical, flex and hotel product, office leasing and management, hotel management, golf management and instruction, and spa services.