At the same time the number of devices carried for work has grown to 3.5 devices from 2.7 in 2011 – this includes at least one laptop, a smartphone and a tablet. In fact tablet adoption has grown to 64 percent of those surveyed in 2012 from 41 percent in the second quarter of 2011.
According to the report, business users are within range of a Wi-Fi network 61 percent of their day. Mobile employees are taking advantage of these Wi-Fi networks, with 58 percent of respondents reporting they actively use Wi-Fi more than two hours a day on their smartphones, 73 percent on their tablets, and 83 percent on their laptops. Yet, according to a recent Gartner study, by 2015, 80 percent of newly installed enterprise wireless networks will be obsolete due to initial installation of non-scalable technology.
“Mobile employees are seeing a significant reduction in service levels due to the rapid rise of data consumption,”
The Social Enterprise
This quarter’s report found that 67 percent of mobile workers use social media for work. Half of respondents use it to network with colleagues or business contacts, 30 percent to learn about a work topic, 26 percent to communicate with contacts, prospects or candidates, and 18 percent to research a prospect or candidate. As enterprises increasingly integrate social media into their business activities, LinkedIn is preferred as the social network of choice with 70 percent of mobile workers using the site in a professional capacity well above Facebook at 18 percent, Twitter at 17 percent and Google+ at 14 percent.
98 Percent of Mobile Workers Multi-task
The report also revealed that 98 percent of mobile workers report that they multi-task. Yet 35 percent of mobile workers feel less productive when they multi-task, but do it anyway. The typical mobile worker juggles three or more tasks at a time, and 45 percent say they can handle five or more tasks at a time. And while the smartphone continues to be the device of choice – the laptop is unanimously the single best device for multi-tasking according to the survey respondents.
About the Report
The iPass Mobile Workforce Report is published quarterly and based on a survey of more than 1,800 mobile enterprise employees at 1,100 enterprises worldwide between January 11, 2012 and February 3, 2012. The iPass Mobile Workforce Report can be found at
About iPass Inc.
iPass helps enterprises and telecom service providers ensure their employees and customers will be well connected. Founded in 1996, iPass (NASDAQ: IPAS) delivers the world’s largest commercial-grade Wi-Fi network and trusted connectivity platform. With over 680,000 connection venues, iPass gives its customers always-on, frictionless connectivity anywhere in the world – easily, quickly, securely and cost effectively. Additional information is available at www.iPass.com or on Smarter Connections, the iPass blog.