As a leading provider of Customer Feedback Programs, Questar will present: So Now What? Turn Your Customer Feedback Program into a Profit Center.
This session will focus on how organizations can ensure their customer feedback program won’t just be another line item, but is a profit center for their brand. Measuring customer satisfaction shouldn’t be made a casual effort. A poor job leads to stores misplacing their focus, energy and dollars on issues that don’t directly tie to sales growth. A sophisticated effort ensures that the program is monitoring and incenting the behaviors that lead to financial success.
Questar is one of the leading survey research organizations dedicated to helping restaurants and retailers drive sales through improved customer loyalty and employee engagement. Questar pioneered the “sales receipt survey” over 25 years ago and has collected over 150 million surveys in 40 languages across 25 countries. Today, our client list includes restaurants such as Rubio’s Fresh Mexican Grill, Wendy’
2905 West Service Road
Eagan, MN 55121
About the Restaurant Leadership Conference
The Restaurant Leadership Conference (RLC) is a by-invitation-
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Questar is a leading survey research firm specializing in customer loyalty, brand identity, employee engagement, 360 assessment programs and large-scale data collection projects
Visit www.questarweb.com for more information