The highly coveted award does not come easily and to be named as a Stellar Care recipient, Subaru dealers must dedicate significant time and resources to the customer experience throughout the year. Performance measures for the program range from participation in all customer-focused Subaru programs to maintaining a customer-friendly, inviting facility. Dealers must also achieve outstanding satisfaction scores for all key areas in Sales and Service. Subaru South Blvd has earned this after just over 2 years as a Subaru franchise.
“All Subaru dealerships deliver a high quality experience to our customers,” said Bill Cyphers, Senior Vice President, Sales for Subaru of America, “but the Stellar Care Award winners excel in the way they take care of their customers and represent the Subaru brand.”
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Subaru South Blvd, located at 9201 South Blvd in Charlotte, NC opened in December 2009. Subaru South Blvd belongs to a dealer group that includes Subaru Concord, Hickory Mazda, Hickory Mitsubishi, Summit Preowned of Raleigh, Cadillac of Fayetteville and Lumberton Chevrolet Buick GMC Cadillac. For additional information visit www.subarusouthblvd.com
Subaru of America, Inc. is a wholly owned subsidiary of Fuji Heavy Industries Ltd. of Japan. Headquartered in Cherry Hill, N.J., the company markets and distributes Subaru Symmetrical All-Wheel Drive vehicles, parts and accessories through a network of more than 600 dealers across the United States. All Subaru products are manufactured in zero-landfill production plants and Subaru of Indiana Automotive Inc. is the only U.S. automobile production plant to be designated a backyard wildlife habitat by the National Wildlife Federation. For additional information visit www.subaru.com.