The company began by providing an outsourcing blog designed to provide entrepreneurs with tips and techniques to help them successfully execute outsourcing projects. It recently launched a bevy of changes to its web platform to highlight new service offerings. The updates include a user-friendly, and faster design to enable clients to easily identify the appropriate services.
The numerous modifications were put in place with the specific goal of delivering targeted, useful functionality to customers aiming to outsource to offshore call centers for the first time. The updates have kept this in mind, and the platform now provides detailed pages that outline tips and tactics for entrepreneurs withing specific industry niches.
The company hasn’t limited itself simply to website updates. Offshore Entrepreneur plans to launch an aggressive marketing campaign to assist small businesses and entrepreneurs to realize benefits call center outsourcing previously seen only by large corporations.
The modifications will deliver an easier navigation and ample resources for business customers such as cold calling scripts, lead generation tips, and marketing advice and tools.
“Our mission going forward is to provide a superior suite of outsourcing services to our customers”, said marketing director Adam Shore. “The mission now includes outbound services as well as inbound. Additionally, we hope to expand our marketing efforts and enhance customer service with our existing client base.”
The company currently provides inbound support services such as customer support, help desk, and order taking services. The updated suite of services will include telemarketing, appointment setting, and outbound lead generation. "By outsourcing both inbound and outbound business functions, companies can save money by packaging them together”, Shore continued.
The additional offerings come on the heels of accelerating growth for the company’s inbound services. Offshore Entrepreneur (http://www.offshoreentrepreneur.net) provides call center outsourcing services to small business owners and independent salespeople from its call center in the Philippines. The company hopes to expand its market share across both industry sectors and verticals.