“We are extremely honored to be named to the 2012 Best of Staffing List for Client Satisfaction. From the inception of Glenmont Group in 2001, we have worked extremely hard to provide the highest degree of service to our clients. Putting client and candidate satisfaction front and center is our core belief. I am very proud of all of our team leaders and team members for ‘walking the walk’ and not just ‘talking the talk’,” commented Glenmont Group CEO, Michael Potters. He added, “This is a reflection of their dedication to raising the bar of our industry and I cannot thank them enough.”
Staffing firms competing to make the Best of Staffing list underwent a rigorous client survey process followed by careful analysis of responses to determine satisfaction levels. Glenmont Group, Inc. received satisfaction ratings of 9 or 10 out of 10 from 78 percent of their clients, significantly higher than the industry’s average of 50 percent. Glenmont Group, Inc. secured a place on the list by earning an average Net Promoter Score that was more than double the national staffing industry benchmark for client satisfaction.
The Best of Staffing list can be viewed at www.bestofstaffing.com. To learn more about Glenmont Group, Inc. visit www.glenmontgroup.com.
About Glenmont Group, Inc:
Since 2001 Glenmont Group, Inc. has been an innovator and leader in Information Governance staff augmentation. They were one of the first firms to embrace and leverage social networking to enhance the reach of their candidate pool. They maintain one of the largest databases (over 1.5 million contacts and 250k resumes) of Info Governance and Legal Technology professionals in the world, and are known for attracting talent by providing the highest level of service possible while maintaining an elevated level of ethics and integrity. We form true partnerships with all of our clients by closely following their processes and providing the best candidates available. Glenmont Group, Inc. understands that Information Governance is not a simply defined group, that the technology is always evolving and the demands are constantly increasing so we are continuously involved and aware of all of the new trends and what direction the industry is moving towards.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld