Created by Steve Mastio, President of BusinessBridge (http://www.businessbridge.com) Mastio spent two years studying what other companies had developed for on-line scheduling and found that most services weren't providing actual LIVE scheduling capabilities but rather having prospects fill out forms/questionnaires.
Customers respond because this service gives them a sense of being able to control THEIR own scheduling and know exactly how long something will take.
“People are flocking in droves to the Internet for local services,” Mastio said. “They have a need and they want to get the need resolved now." Mastio likens this need for convenience to that of booking air travel and hotels - you know what you are looking for, you select your own flight, seats, etc, and the pay in full whether you make the flight or not. Fittlebug is similar to this in that prospects select their own services, know how long it will take, have the appointment put immediately on the company's live calendar and even make a non-refundable deposit.
Fittlebug is truly an indispensable, cost effective marketing tool for the carpet cleaner who wants the convenience of allowing customers to book 24 hours a day without having to be open 24 hours a day.
For a free demo, please visit http://www.businessbridge.com/