web conferencing brings the world closer
This geographically disparate workforce puts emphasis on communications tools that are instant and collaborative in nature, where employees can see each other, hear each other and work together on documents and data. These tools are also being increasingly used to educate customers and independent
affiliates and agents.
This presents an opportunity for tech. firms to keep coming up with better and more reliable solutions for web conferencing and webinars. Such tools have been around for a while but they were restricted to large corporations as they were expensive. Over the past few years, more players have entered the market and that has brought down prices and improved features. Competition is always good for the consumer.
Proliferation of DSL and Fiber broadband has also helped achieve better quality and clarity of audio and video that is essential for web conferencing.
The same tools are also used for holding webinars when addressing large gatherings like announcing new products or educating a large number of new agents / employees.
If you are in the market for web conferencing / webinar tools and services, first understand the features and functions that may be of use to you and then compare prices based on the functions that are important to you. This write up covers both.
Collaboration Features
Multiple Presenters:
If your meetings require all or several participants to have the ability to talk, you need to make sure that the provider has a good robust solution in this area. Even during webinars, the main presenter may want to bring in an expert on a subject to share his ideas for a while. Look for a web conferencing service that allows for multiple participants to assume presentation duties.
Polling:
Very useful for large meetings / webinars. Allows you to easily ask opinions and get instant feedback.
Screen-Sharing:
Allows others to see whatever you are displaying on your screen. You can run your PowerPoint presentation on your computer and all participants can watch. You can show documents on your computer or you can browse websites and everyone sees what you see.
Desktop Sharing:
Enables others to take over control of your desktop or conversely allows you to take control of somebody else's desktop. Great for trouble shooting and educating new users.
Drawing and Annotation Tools:
Many web conferencing services provide annotation tools — such as pencils, pens, and virtual sticky notes — similar to those found in popular graphic-design applications. Helps you write over whatever is on your screen.
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