“At the start of each year, we look ahead for opportunities on how we can continue to improve the technology we provide, support our clients to help them more efficiently integrate our technology into their business,” said Columbia Ultimate President and CEO Fred Houston. “2011 was a great year. We added 52 new clients and we are pleased to be able to offer them a variety of new tools that will significantly help them with their collections process. We look forward to continuing innovation and growth in 2012.”
One of Columbia Ultimate’s top products introduced in 2011 was Ultimate Find— a new data solution designed to greatly enhance the way agencies handle the scrubbing, skip-tracing and scoring of accounts. Also launched in 2011 was Columbia Ultimate’s new hosted dialer and online payment negotiator, Ultimate Contacts.
In addition to these new solutions, Columbia Ultimate continued to focus on data security throughout the year by maintaining Payment Card Industry Data Security Standard 2.0 (PCI-DSS) compliancy and completing SSAE 16 SOC 1 certification.
Client care and education remained a top priority in 2011, highlighted at Columbia Ultimate’s annual Art of Success Conference. The conference, held in Portland, Oregon, brought together collection agency managers, healthcare professionals, government collection experts, and IT specialists from across the U.S. to network and share collection industry best practices. 2012’s Art of Success Conference will be held May 7-11 in Scottsdale, Arizona.
About Columbia Ultimate
Columbia Ultimate is an expert in delivering integrated technology solutions and services for enhancing business intelligence, maximizing performance and profitability for the collection industry. Since 1979, the company has led ongoing innovation in debt collection software technology delivering results-oriented offerings that empower organizations to effectively manage and address new and growing challenges in an ever-increasing competitive collection environment. Today, collection agencies, banks, healthcare and retail organizations, along with state, county and local governments across the country rely on Columbia Ultimate for their collection needs. Columbia Ultimate is privately held with headquarters in Vancouver, Wash. More information is available at www.columbiaultimate.com.