“Teams, leagues and brands are really hyper-focused these days on making sure that they are doing all they can to have a pristine experience for their fans, and our work helps them make sure that they are staying up to speed and ahead of the curve (e.g. operationally and with in-game technology advances) in that experiential measurement,”
Included among the key fan engagement projects for SMRI in 2011 were:
Market Analysis of key events for Red Bull North America
A market analysis study of WWE Smackdown with World Wrestling Entertainment
A detailed analysis of Fan Engagement for the 2011 US Open and the United States Tennis Association
Florida Citrus Sport Association Bowl Games in Orlando
An assessment of fan initiative effectiveness for the Oklahoma City Thunder of the NBA
An extensive fan engagement measurement initiative by the NFL around Super Bowl SBXLV
An additional League-Wide Fan Engagement Platform commissioned by the NFL for all 32 Clubs with in-stadium Fan Experience Audits for the 2011 regular season
A detailed assessment both on site and in social media for the University of Southern California’s Men’s Football/Basketball Market Analysis Platform
A breakdown and analysis of the Jacksonville Jaguars Service Brand Integration Platform (Fan QR Code Surveys, Service Operation Assessments EverBank Field)
Guest Service Training on behalf of Landmark Services at Cal Berkeley
Management Seminar Creation & Execution (e.g. JAGUARS GS Team-Ritz Carlton, Sarasota, FL.)
Assisting with BID DEVELOPMENT-
Football Bowl Association Market Analysis, New Orleans Annual Conference
World Cup Brazil 2014 Consulting Platform Pro Forma
These top line programs were in addition to many of the on-going confidential partnerships SMRI has created for local and regional stadia, teams and brands, as well as new initiatives to be launched both domestically and internationally, again carving a very strong and effective niche for Davis and her global team of advisors.
ABOUT SMRI
Founded in 1995, The Sport Management Research Institute (SMRI) has created the most wide ranging and in-depth fan engagement and brand evaluation tools available for the sports event industry. SMRI uses large amounts of custom data collected from on-site research to provide the best possible brand awareness portraits for some of the world’s largest sports and entertainment brands and events, all customized for each client. The SMRI studies are key for gauging effective trends, successes and opportunities for the consumer, brands, teams, leagues and events. For more detail go to http://www.go-
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Long time sports and entertainment communications, marketing and branding executive now handling a series of consulting businesses and freelance projects. Check out our best practices site at joefavorito.com or email us at fatherknickerbocker1@



