IPsoft established a Nordic presence in 2009 with the opening of the Stockholm office. The Oslo office expands IPsoft’s Nordic footprint and will bring the company’s expert systems and expert engineers closer to customers.
“For a country of less than 5 million, Norway has an enviable track record of contributions in furthering the state-of-art in Information Technology,”
The Norwegian market is gradually moving to offshoring, explained Per Ottosson, Managing Director of IPsoft Nordics.
“The adoption of labor arbitrage has been somewhat slower here than in Sweden,” Ottosson said. “Whereas in Sweden we primarily replace the Indian labor arbitrage players, in Norway we can skip that step altogether and move straight to autonomics and technology arbitrage.”
IPsoft’s expert systems resolve, on average, 56 percent of all client incidents without human intervention. For issues that cannot be resolved with automation alone, clients can rely on skilled engineers in Network Operations Centers worldwide.
IPsoft is a global managed services company providing autonomic IT services to corporations worldwide. Last decade saw the value proposition of IT outsourcing being realized by replacing labor by cheaper labor. The future decades will belong to replacing labor with expert systems. IPsoft is in the business of powering IT solutions through expert systems. The company is headquartered in New York City, with offices in ten countries.