In its tenth year of providing franchise research, the Institute distinguishes the franchisors based upon independent, third-party research conducted with the companies’ franchisees. The companies recognized must receive high scores in areas such as opening support, consistent communication between franchisor and franchisees, initial and ongoing training provided to franchisees, product/service quality, and dedication to overall company excellence.
“It is an honor to receive this recognition, especially because it’s based on how our franchisees view their experience as franchise owners,” said Shelly Sun, Founder and CEO of BrightStar Care®. “We are nothing without our franchisees and we continue to thrive because of their unwavering commitment to providing compassionate care and service, anytime, anyplace.”
Founded in 2002, BrightStar Care® provides the full continuum of care, from private homecare for all ages to medical staffing for healthcare facilities. While seniors make up the majority of the company’s private duty clientele, BrightStar Care® also works with children, workers’ compensation cases, long-term care and Veteran clients, as well as private trust and public guardian payers.
Today, BrightStar has grown from one company-owned store to more than 250 locations throughout the United States and Canada.
“World-Class franchising requires a focus on franchisee success, which in turn supports the success of the brand,” said Jeff Johnson, Founder of The Franchise Research Institute/FranSurvey, noting that a company can provide a terrific product or service which is well-received by the public, but franchisees can still fail. “There is no doubt that BrightStar Care® is just as involved with its franchisees as with the families they serve and clients they support. They truly are who they say they are… people who care about people.”
About BrightStar Care®
Based in Chicago, BrightStar Care® is a full-service care staffing agency that provides medical and non-medical homecare to private clients within their homes, as well as supplemental care staff to corporate clients. Our well-qualified, attentive caregivers provide peace of mind to clients and their families. We work to understand the needs of our clients and provide a customized care plan to match them with a qualified, pre-screened caregiver who is compatible with their needs. BrightStar Care® is one of the few home care providers that offers both medical and non-medical homecare, available to all clients 24/7.
For more information about the BrightStar Care® franchise opportunity visit www.brightstarcare.com or call (877) 689-6898.