Due to the large growth of Suara in 2010, with a turnover of 41 million Euros (18 per cent higher than in 2009) 1.618 jobs and care given to more than 16,000 people in 15 districts, the cooperative has bet on Polymita for its renovation and redesign in technology. The system focuses on the implementation of a business process management platform that acts as a catalyst between processes, people, systems and how they work, and its policy of quality and continuous improvement.
With this initiative, Suara supports technological values of transparency, quality, responsible economy and promotes collaborative work, by providing a management tool for their different areas in an integrated and homogeneous manner (intranet, extranet and other business processes automation).
Renewal of its technological platform is in line with its policy of quality, because the cooperative already uses quality standards and continuous improvement of the ISO 9001: 2008 for certifying its processes.
Suara, featuring 30 years of experience, is a Cooperative dedicated to the provision of social services belonging to the Clade cooperative business group. The management model of Suara is based on the work of the people, socially responsible economy and respect for the environment and its sustainability.
Polymita, world leader in software and solutions for Business Process Management (BPM) has been selected for its ability to increase productivity by implementing the platform, the improvement in the control and monitoring of activities, collaborative work skills and orientation processes towards the fulfillment of quality standards, according to ISO standards.
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Polymita is a global leader in Business Process Management (Business Process Management - BPM). It is recognized by IDC as "Best Player" and by Gartner as "the most innovative company in the market, offering the fastest implementation times and the best user experiences."
Polymita BPM helps companies achieve high rates of productivity in a very short period of time, by automating and managing business processes, giving organizations greater agility, flexibility, control and intelligence.
Polymita acts from strategy to operations, providing a unified management and cross-involving of people, processes, content, resources and systems to achieve strategic objectives.
As a result, organizations gain increased revenues and profits, optimize the use of resources, save time, improve working conditions, make decisions agilely, measure results at every moment, adapt faster to changes and improve continuously. The ROI is almost immediate.