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DocuXplorer Boasts 98% Client Retention Rate for 2011

Rate is indicative of strong customer satisfaction and a commitment to delivering industry-leading customer service.

PRLog - Jan. 17, 2012 - NEW YORK -- DocuXplorer, one of the United States’ leading providers of document management solutions software to small and medium sized businesses, today announced that, after an audit of its 2011 performance, 98% of its existing clients continued their partnership with them and 27% of existing clients expanded their relationship with DocuXplorer.

“We are extremely proud to have earned the continued and expanded business of such an overwhelming majority of our clients and we are excited about the new members to our family of clients we also added to our growing portfolio in 2011,” stated Mr. Wyman, spokesperson for DocuXplorer. “This industry-leading client retention rate is indicative of our dedication to providing the highest levels of technical and service support to our clients worldwide.”

In addition to its leading-edge customer service, DocuXplorer also attributes its growth to the extensive new and increased functionality it introduced to its document management solution in 2011 and indicated it has now begun work on the development of a multi-language version, as well as a web access client, both of which will be rolled out to clients in the first quarter of 2012.

“Our development team regularly seeks client feedback for new features and functionality that can be built into future versions and this is yet another example of how we have continually maintained a host of very satisfied clients for the last 17 years,” added Wyman.

Since 1995, DocuXplorer has provided thousands of its users with an end-to-end document management solution, including award-winning document management software, Consulting Services, Taxonomy Training, a hosted solution and secure online backup of its client data. For more information, visit www.docuxplorer.com.

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DocuXplorer provides easy-to-use and wholly integrated document management solutions. Founded in 1995, DocuXplorer has clients in government agencies, financial services, education, insurance, health care, legal services, real estate and manufacturing.

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Contact Email:
***@docuxplorer.com Email Verified
Source:Matt Paulsen
Location:New York City - New York - United States
Industry:Software, Business
Tags:document, management, Software, dms, archiving, scanning, taxonomy
Last Updated:Jan 17, 2012
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