BrandChats: Social Media Monitoring tool, ready to be integrated in the company.

Jan. 10, 2012 - PRLog -- BrandChats renews its corporate image in line with their brand values​​. The solution has a new website with a new design and a broader global vision, informative as well as dynamic.

BrandChats is a Social Media Monitoring and Analytics tool that can analyze the brand’s presence in social networks in an integrated manner. The tool is configured to get all the relevant information about the brand or product, competition and keywords that are related to the business. This is done by monitoring and measuring in real time what is being said on social networking sites like Twitter, Facebook, Flickr, Picassa, Youtube, blogs and forums or news sites. This information is integrated with those departments of the company that can manage these new channels: Marketing, Sales and Customer Care (Social CRM), innovation... with flexible rules and the security required by the systems department.

In the new website, users can not only know about the products and services offered by BrandChats, but also find new sections designed to offer a good experience 2.0.

The corporate image renewal wants to transmit innovation values and brand’s modernization.

BrandChats, beyond the monitoring

BrandChats can be integrated into any existing information system in the company. It is an easy and intuitive tool, and its integration is based on getting all the references to the corresponding area without going through any intermediary information filtering. It can create alerts and processes based on business rules, for example in the case of the generation of a brand crisis, or just when reaching a significant number of mentions that the company must know. Additionally, these alerts can be managed immediately and get them quickly to your smartphone, email or business application.





Clients

The guarantee that BrandChats offers is the trust that prestigious national and international companies have placed in them. They currently implement their solutions and services in sectors related to food, air, e-commerce, insurance...

Evidence of this is the remarkable increase in its customer base throughout 2010 and 2011 BrandChats, a highly successful tool is currently getting.

Vueling, Barcelona World Race and LetsBonus, use this comprehensive monitoring tool brand and feel particularly pleased with the results.

Mireia Mateu, LetsBonus Social Media Strategist  says: “Brandchats is an indispensable tool in our day to day in LetsBonus. It allows us to control all content in social media through a single comprehensive platform that allows us to see the most relevant areas and most influential users, as well as search by date, keyword and language. The solution gives us a clear vision of the mentions, which the tool classifies in terms of positive, negative and neutral”.

BrandChats is specially prepared for the agencies that provide services around social media and online reputation. We work with companies in systems integration services in order to jointly implement Brandchats solutions and collaborate with several resellers.

The new website is now operational, so you can visit and see what BrandChats can do for you http://www.brandchats.com

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BrandChats provides all the relevant information of the brand or product, the competition, and the keywords that are related to the business, by monitoring and measuring in real time what is being said on social networking sites like Twitter, Facebook, Flickr, Picassa, Youtube, or blogs, forums and news sites.


The solution detects the language of the content and analyzes results to evaluate the influence of the user or environment and its geographical location, the feeling or tone of the content, the subject matter, and the relevant semantic entities that it contains ("tag cloud").