The Owner View product is the first offering from the company specifically tailored to wind farm owners. “Maintenance needs, parts usage, faults, performance analysis and trends... the operation of some sites, in terms of costs and optimizing performance when they come out of warranty can be challenging and sometimes surprising for the asset owner. Owner View changes things. Owners can now log into one portal and view all of their operations and maintenance activity and asset history for all of their wind farms, regardless of the manufacturer or maintenance provider, in one easy to use web-based portal.” says 3Floorsup General Manager USA, Steven Quayle.
Executive Manager Operations at Pacific Hydro – owner and operator of wind turbine assets in Brazil, Chile and Australia – Darren Sexton says: “WTGservice’
“The ease of implementation and the intuitive interface really won our wind turbine technicians over “ says Russell Thomas, Wind Maintenance Manager for Meridian Energy, the state-owned and largest electricity producer in New Zealand that operates utility-scale turbines of numerous manufacturers including Siemens and Vestas. “By using turbine specific, web based systems such as WTGService, we have been able to put together a rich suite of tools that deliver on our maintenance, condition monitoring and analysis requirements that outlines our data management strategy. WTGservice plays a big part of this strategy."
Mr Quayle adds: “Owners and Operators of wind farms are generally either in the dark on the maintenance histories of their assets or that information is so disjointed – sometimes even kept in manual form – that it’s practically impossible to make any real use of it. So whether to keep an eye on the day to day activities or to keep a comprehensive asset history, Owner View is the solution”
WTGservice.com Owner View will initially be rolled out in the South Pacific region with several of the region’s largest wind farm owners and operators and in the USA in early 2012.
WTGservice is a product of 3Floorsup Pty Ltd, a Melbourne Australia based company that also has offices in Wisconsin and Florida servicing the USA market. The company’s core product, WTGservice.com is a maintenance management system specifically designed for the wind industry. It is currently used to track and analyze the maintenance of history on thousands of utility-scale turbines, in multiple languages worldwide.