Haven’s Online Game Says ‘Humbug’ To Bad Customer Service

Jan. 6, 2012 - PRLog -- Haven Power, based in Ipswich, has come up with a novel way for people to vent their frustrations about any poor customer service they’ve received, as well as encouraging them to no longer put up with it in 2012.


The business electricity supplier – which prides itself on excellent customer service – has created an online game, where players score points by ‘zapping’ characters from a hellish call-centre, for the chance to win an iPad2. But players are warned not to zap the ‘Haven Angels’ or points will be deducted.


“For any business or consumer who’s been left endlessly on-hold while listening to the words ‘your call is important to us’ and the dreary tones of Greensleeves, it’s the ideal stress-buster!” says sales and marketing director Richard Robey. “We hope it’s a fun way to highlight a real problem for our industry and underline that it’s not the way Haven Power does business.”


To play the game, visit http://www.havenpower.com/game.


Haven Power is based at The Havens, Ransomes Europark, Ipswich, IP3 9SJ. Call 01473 725943, email contactus@havenpower.com or visit www.havenpower.com for further information

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Haven Power is based at The Havens, Ransomes Europark, Ipswich, IP3 9SJ. Call 01473 725943, email contactus@havenpower.com or visit http://www.havenpower.com for further information.

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