¡Ayuda Para Todos! Quest Behavioral Health recently implemented Spanish-language communications and media materials for the Quest Employee Assistance Program (EAP), enabling area employers with Spanish-speaking employee populations to effectively introduce EAP services and clearly communicate how to use the behavioral health, work/life balance and wellness services.
New capabilities include posters, explanation of benefit forms and Help cards written in Spanish, as well as on-site Employee and Supervisor Orientations presented in Spanish. Quest’s Member Service department, available 24/7, is able to assist Spanish-speaking callers through onsite staff or translation services. The secure Work/Life balance website, where users can access wellness, health assessments, videos and interactive behavioral health features, is available in both English and Spanish.
“Expanding our Employee Assistance Program to include Spanish-language services enables Quest to reach and effectively serve more area employers with diverse workforces,”
