PRLog - Dec. 20, 2011 - DETROIT -- MI Ford dealers are learning they’ll need to prepare their dealerships for a potential increase in car recalls for the Ford Fusion and Mercury Milan vehicles.
Ford- dealers- Ford- Fusion-
The National Highway Traffic Safety Administration is reporting a recall from Ford Motor Company for approximately 128,616 vehicles. MI Ford dealers should know the Ford Fusion and the Mercury Milan are being recalled, because there is a risk of the wheel studs fracturing, which may cause the wheel to separate from the vehicle.
The fracturing may occur while the vehicle is in motion. The driver may feel vibration coming from one of the tires on the vehicle which could result in the tire separating completely from the vehicle. MI Ford dealers and drivers should know this could increase the risk of crash.
To remedy the problem, Ford is notifying the affected vehicle owners, and dealers will inspect the vehicles being recalled. The dealerships will inspect the flatness of the rear brake discs surfaces and replace them if necessary. Dealers will also replace all of the wheel lug nuts.
Ford Fusion and Mercury Milan drivers whose vehicles are included in the recall may expect to receive notification letters on or around Jan. 24, 2012. If Ford and Mercury drivers have any questions, they may call 1-866-436-7332.
In other Ford news, the company is going to test its upgraded MyFordTouch infotainment system by using its own employees for feedback. According to the Detroit News, “Starting this week, employees will receive a USB flash drive with the new software to conduct a month-long beta test of the system that addresses concerns consumers have expressed with the current system.”
Ford’s infotainment software was panned by Consumer Reports, because it was frustrating to use and one of its leading features, voice recognition, was flawed.
[Rewind: MI Ford Dealers Hear Bad News: Consumer Reports Dissuades Shoppers from MyFord Technology
Michigan area Ford managers will beta test the software updates before they are passed along to employees for a month-long trial.
If the updates prove to be successful, Ford will then send flash drives to Ford vehicle owners so they can update their vehicles with the new MyFordTouch. Drivers may also bring in their vehicles to dealerships to have the updates installed.
If all goes well with the software testing, the new MyFordTouch will be installed in the 2013 Ford Escape, Taurus and Flex.
[Source(s): NHTSA, Detroit News]
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