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Follow on Google News | OfficeWatch Immediately Notifies Security of Bank RobberyTuesday, November 29th was an unsettling day for clerks at a bank just outside of Washington, DC as an armed robber pointed guns at the staff demanding money. Police and security staff were notified in a single call to 911 thanks to OfficeWatch.
By: Sharon Harry OfficeWatch’ After choosing a new Avaya phone system at all of their branches, the bank Vice President insisted on having a call accounting telemanagement solution in place so they would be able to pull their own phone records. With past incidents, managers had to make several requests and eventually subpoena their phone provider only to receive the records over two months later. After the robbery, the bank immediately pulled the phone records using OfficeWatch’ End
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