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Sales – Given an A+ is sales strategy, Merchant Warehouse scored well here because for the most part they use their own trained sales staff and as opposed to many of their competitors that rely mainly on independent agents. According to CardPaymentOptions, this reduces the amount of fraud and also keeps the sales techniques congruent with the company philosophy.
Contract – Receiving top honors here is due largely in part to the no annual contract options Merchant Warehouse offers. Contracts are standard across the industry, so allowing merchants to come and go as they please is an added bonus for Merchant Warehouse’s reputation.
Complaints – The reviewer on CardPaymentOptions.com was unable to find a lot of online complaints against Merchant Warehouse, so once again they receive a good grade for this category.
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