Santa’s Partnership With Local Call Center Stirs Excitement This Holiday Season

Dec. 2, 2011 - PRLog -- Wilmington, Del. – Appletree’s holiday campaign as Santa’s answering service stirs excitement with children and customers this holiday season. The answering service and call center company set up a toll free number for children to talk with a live elf expert from Santa’s very own answering service. Each caller is encouraged to leave his or her holiday wish list with the expert and a promise is made to deliver the message to Santa himself at the North Pole. The campaign’s main goal is to provide children with a unique experience by calling Santa’s workshop and delivering their holiday wishes to Santa. The toll free number is available to the public and can be found at http://www.santasansweringservice.com.

“For our Santa’s answering service campaign, we’re determined to make the call experience positive for each child,” says John Ratliff, chief executive officer (CEO) of Appletree Answers. “A positive call experience is our main concern for every customer and our priority with this campaign is no different.”

Appletree Answers is a full service call center and answering service with 22 call centers across the United States and Puerto Rico.  Appletree employees will be available 24/7 to answer calls and take messages for the North Pole this holiday season. Along with Santa’s calls, Appletree experts will be particularly busy during the hectic holiday season helping other businesses with overflow and after hour calls.

“This campaign was a success last year and we’re looking forward to running it again,” says Nick Farrell, an Appletree employee. “The children enjoy sharing their holiday wish list with us and it’s fun to experience the holiday excitement with them.”

Appletree has a variety of customers across multiple industries including healthcare, service, legal, and retail that rely on Appletree experts to take messages, schedule appointments, patch emergency calls, and essentially operate as an employee of their company. Appletree’s 24/7/365 availability will allow these customers to enjoy the holiday time off with the peace of mind their customers can reach a live person if an emergency or customer need should arise over the holiday break.

For Appletree’s toll free number to the North Pole, visit http://www.santasansweringservice.com. Santa’s answering service is available 24/7/365 up until December 24 at 12:00 pm EST to accept messages for Santa. There is no charge associated with this service.

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Appletree Answers is committed to providing an integrated communications center for inbound and outbound calls, emails, faxes and chats. Delivered through a state-of-the-art infrastructure, the company's service gives business owners and employees a 24/7 messaging center. With dedicated teams and 22 offices around the United States, Appletree delivers a powerful customer service experience that positively reflects on every one of their 8000+ customers. Based in Wilmington Delaware, Appletree Answers is a consistent winner of business awards and recognition. Learn more at www.appletreeanswers.com.