El Paso Electric Company Selects Origin for Business Intelligence Services

Dec. 1, 2011 - PRLog -- Origin, Inc. announced today that El Paso Electric Company (EPE) has hired the Atlanta-based company for Business Intelligence and Customer Care and Billing services.

El Paso Electric is building out its data warehouse and Business Intelligence capabilities using a multi-phased approach – the first of which is focusing on Customer Information Services data.  Origin is providing expert consulting during the development of the data warehouse, as well as aiding EPE in integrating elements of Oracle Utilities Business Intelligence software.

“Origin’s knowledge and expertise of the underlying Customer Care and Billing data structure has provided El Paso Electric Company’s Business Intelligence project team with a streamlined approach for EPE’s development of the Business Intelligence data model,” said Martha Dukes, project manager for the EPE project. “Origin’s approach and willingness to assist the project team have been invaluable.”  

“We are excited to partner with EPE to build a custom data warehouse so that it can extract more useful information and insight from Customer Care and Billing services,” said Jeremy Oosthuizen, Origin’s Business Intelligence practice leader. “Origin will provide design strategies as well as help with integration of Oracle Business Intelligence products.”

El Paso Electric Company has been serving West Texas and Southern New Mexico with safe and reliable electric energy for more than 100 years. Today, El Paso Electric is a regional electric utility with more than 900 employees providing generation, transmission and distribution service to approximately 360,000 retail and wholesale customers in a 10,000 square mile service area.

Origin, Inc. is a leading consultant in the implementation and support of revenue management and billing solutions for Utility/Energy industries, Taxing Authorities, and Financial Services entities. The Atlanta-based consulting group has worked on projects in more than a dozen states, integrating customer care and billing systems and designing Business Intelligence systems for more efficient and effective revenue management.