NetCom Learning, the IT and Business Training Leader, Announces its Achievements in Customer Service

Nov. 30, 2011 - PRLog -- NetCom Learning (http://www.netcomlearning.com) is helping IT students pursue their IT careers. NetCom Learning’s efforts have landed the company recognition as one of the country’s fastest growing companies by Inc. Magazine's, Inc. 5000, and it was also selected to this year’s IT Training Companies to Watch List by trainingindustry.com.

NetCom Learning’s commitment to superior customer service and to promoting a lifelong learning experience has helped the organization achieve these accomplishments, according to author, business magnate and NetCom Learning CEO, Russell Sarder (http://www.russellsarder.com).

“Our clients are at the core of what we do. At NetCom Learning, our purpose is to promote the values of lifelong learning, and everything we do is focused on developing that philosophy. With that in mind, it’s important that we employ the actions and tools that allow us to provide our customers with the ultimate customer service experience,” Sarder said.

The organization uses an innovative proprietary tool to streamline its business processes. The Learning Central Management System (CMS) on which NetCom Learning operates produces efficient in-house operations and a smooth customer experience.

Furthering its efforts to go above and beyond the norm for its customers while continuing to promote the values of lifelong learning, NetCom Learning offers its monthly Sarder Scholarship award. The award provides $2,500 to a new student each month to continue their learning endeavors and pursue a career in the IT industry.

While students are taking classes at NetCom Learning, they are treated as Very Important People. NetCom Learning Customer Service provides complimentary snacks and beverages during class, invites each and every student to a weekly wine and cheese party hosted at NetCom, and also invites each student to the holiday staff parties. This effort allows the students to feel part of the “NetCom Family” and encourages them to create a video testimonial (http://www.netcomlearning.com/aboutnetcom/testimonials.phtml) to express their gratitude. NetCom students are even encouraged to take part in NetCom’s learning movement and to create videos of their learning experience. http://www.youtube.com/watch?v=cAtFOBkFYkI



All of these actions allow NetCom Learning to remain at the forefront, not only as a provider of quality learning courses, but also for providing an enjoyable experience for its customers.

NetCom Learning was recognized on this year’s IT Training Companies to Watch List, based on its new and innovative service offerings as well as its unique approach to IT training solutions and its quality of Initial Clients Company reach and growth rate. The organization was also recently named to Inc. Magazine’s Inc. 5000 list of fastest growing companies.

To find out more about NetCom Learning’s mission to promote the values of lifelong learning, visit www.netcomlearning.com

About NetCom Learning
NetCom Learning is a premier provider of IT and business-training solutions to companies, individuals, and government agencies. Since its inception in 1998, NetCom Learning has trained over 95 percent of the Fortune 500, serviced over 23,000 business customers, and advanced the skills of more than 55,000 professionals through hands-on, expert-led training. NetCom Learning was recently recognized by Microsoft Corporation as its Worldwide Training Partner of the Year and named to Inc. Magazine’s list of fastest growing private companies in America.
The purpose of NetCom Learning is to promote the values of lifelong learning.