Heaven and Earth provides general cleaning services for office building, schools and daycare centers, medical facilities, hotels, medical facilities and other commercial establishments. Mr. Leach’s nine-member staff also provides construction clean-up, demolition clean-up and final cleaning services for the construction industry.
The company’s growth plan includes both adding more corporate clients locally and bidding on Federal 8(a) contracts throughout the nation. The 8(a) certification is so desirable, because businesses who receive this certification are eligible to go out for single source or no bid Federal contracts. Firms with 8(a) certification also receive many types of assistance in getting Federal contracts, including: mentoring, assistance in procuring contracts on the Federal level; financial assistance, surety bonding and technical training.
“I’ve been in business for 19 years, but I was unaware of the 8(a) certification,”
Named for Section 8(a) of the Federal Small Business Act, this program was created to help small and disadvantaged businesses compete in the marketplace, according to the SBA.gov website. A business is designated financially disadvantaged if the primary owner has a net worth of $250,000 or less, not including ownership of the business. A business owner is assumed socially disadvantaged if he or she is African-Americans, Hispanic Americans, Asian Pacific Americans, Native Americans (American Indians, Eskimos, Aleuts, or Native Hawaiians), and Subcontinent Asian Americans.
Dependable skilled staff, combined with effective quality control procedures and a demonstrated commitment to please each and every customer make Heaven and Earth Cleaning Services one of the foremost commercial cleaning services in the Tri-State.
“Our specialty is commercial cleaning of all types,” Mr. Leach said. “That’s how I came up with the name `Heaven and Earth’ – because we clean everything between heaven and earth.”
Heaven and Earth’s services include: general cleaning, waxing and stripping floors, carpet cleaning, grout cleaning, emptying trash, bathrooms and light maintenance and repair. The company cleans various medium- to large-sized buildings, such as schools and daycare centers, theaters, medical facilities, hotels, car dealerships, factories and large office buildings. The buildings usually range from 20,000 to 150,000 square feet.
Heaven and Earth also offers green cleaning services for LEED certified Green Buildings and for clients who want to utilize sustainable cleaning products for their buildings. Heaven and Earth maintains “best practices” for green building environments through the services of a green cleaning consultant.
Heaven and Earth’s clients include: Cincinnati Police Department Firing Range, Cincinnati Police Department Price Hill Station, River City Furniture, Bob Ross Motors, Carnegie Performing and Visual Arts Center, and Visions Community Services. The firm has also done post-construction cleaning at various commercial facilities, including a recently built Marriot Residence Inn.
“Heaven and Earth has been cleaning our multi-faceted facility for two plus years, and the staff have been exceptional from day one,” said Joshua Steele, managing director for theater for the Carnegie Visual and Performing Arts Center in Covington, KY. “Our facility includes a theater, art gallery and education center, and Heaven and Earth cleans it all. We’re pleased that we have had the same dependable staff person from the beginning and he knows all of the nuances of the building. I couldn’t ask for a better reliability of service.”
What sets Heaven and Earth apart are its seasoned, exemplary staff, which is trained to be immediately responsive to customer concerns and special needs. While studies show that the employee turnover rate in most janitorial services in more than 100 percent, Heaven and Earth’s turnover rate has been no more than 20 percent for the past five years.
“Heaven and Earth has been our cleaning service for more than 10 years, and I couldn’t be more satisfied, said Marcia Simmons, executive director of Visions Community Services in Over The Rhine. “They do all of the general cleaning and minor repairs. I tend to be very fussy, but if something isn’t done the way we want it, they will always, always respond to fix the problem quickly and thoroughly.”
“Customer service is everything to us,” Mr. Leach explained. “We have a customer guarantee, that if you are not satisfied, you don’t pay.”
Heaven and Earth Cleaning Services LLC can be reached by calling 513-615-4270 or visiting www.he-cs.com .
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